Thanks for a super and outstanding job!

APRIL 5, 2014

One Year Report Card – Thanks for a Super and Outstanding Job!

Dear Bill and Cathie,

It’s now been one full year since you sold our home in West Covina and we are 100% settled in Del Mar. I can remember vividly back in August 2012, when I just started interviewing agents. The process I used spanned several weeks across three agencies before I selected Scalio Team’s Bill and Cathie. The market at the time appeared to be getting better but it was still unpredictable. We were very lucky to be represented and chosen by a team with a solid track record, proof positive results, good acumen, smart/wisdom, skills/experience, patience, caring, kindness, team players, excellent service, and fine people. We found that in Bill and Cathie. They were always available to answer questions, showed the house when we were unavailable, and coordinated all aspects. They just took care of all business for us.

We appreciate your professional and no-nonsense approach to business, your 150 percent service level, your prompt, and always reliable communications and follow thru. These qualities, as well as your patience, understanding, courtesy and knowledge gave us a felling of complete comfort, security and warmth throughout the entire sales cycle to final escrow period. We are lucky to have your timely guidance, recommendations and sound market timer decisions.

It’s now roughly 10 months since we moved into our home in Del Mar, finished landscape renovations and are starting to enjoy our retirement life. Thanks for everything you have done to help us achieve these things in life!

We have certainly enjoyed doing business with you and forged a wonderful relationship. In the future, should anyone ask us to recommend an agent, we will recommend you (the Scalio Team) without any hesitation or reservation.

Best Regards,

Ed & Cynthia Wong